Centrifugal Bore Pump Troubleshooting Guide

Centrifugal Bore Pump
Centrifugal Bore Pump

The following diagnostic guide applies when your centrifugal pump motor is running but water problems exist.

For any bore pump problems call us on 1300 734 300  7  days a week for telephone advice or to book a service  Perth metro-wide. You can also visit our main website here.

(If pump is not starting at all then an electrical problem exists not covered in this guide. Call to book  a visit from one of our water bore / pump specialist electricians who have all the necessary tools for diagnosis or repair of pump electrical problems. More info covered here .)

Pump runs but no water?

  • Priming –  suction pipe not completely filled with water.
  • The check valve has failed
  • Discharge head too much – depth to water beyond pump range.
  • Suction lift too high.  Suction pipe may be too small or long, causing excessive friction loss.
  • The Impeller is blocked.
  • Suction pipe/screen/strainer completely blocked.
  • Pump motor running in reverse (check direction).
  • Air pocket in suction line.
  • Air leaks in suction line and/or shaft seal, gland packing.
  • Discharge line closed off, solenoid valve not opening or gate valve closed.

Poor flow?

  • Priming – casing and suction pipe not completely filled with liquid.
  • Discharge head higher than anticipated.  Check friction loss in piping.
  • Suction lift too high.  Suction pipe may be too small or long and causing excessive friction loss.
  • Impeller partially plugged.
  • Suction pipe/screen /strainer partially blocked.
  • Pump motor running in reverse (check direction).
  • Air pocket in suction line.
  • Air leaks in suction line and/or shaft seal, gland packing.
  • Foot valve too small.
  • Suction pipe not into the  water enough after draw-down.
  • Mechanical faults such as the Impeller damaged, gland-packing of shaft seal damaged or wear rings worn.

Water pumps OK then stops?

  • Leak in suction line.
  • Leakage of air into pump casing.
  • Air pocket in suction line.
  • Suction lift too high.
  • Insufficient groundwater.

Not Enough Pressure?

  • Speed to low.
  • Air in water.
  • Wrong impeller diameter.
  • Mechanical fault – Wear rings worn. Impeller damaged. Shaft seal or gland-packing damaged.
  • Wrong direction of rotation.

Water pumps OK then stops but pump still running

  • Leak in suction line.
  • Leakage of air into pump casing.
  • Air pocket in suction line.
  • Suction lift too high.

Pump is noisy.

  • Hydraulic noise – cavitation,  too much suction head.
  • Mechanical Faults including  – pump and drive unit out of alignment ,rotating elements binding, shaft bent, bearings worn.

Pump leaks .

  • Gland Packing worn/loose. Shaft seal damaged.
  • Packing incorrectly inserted or not properly run in.
  • Shaft scored.
  • Housing damaged.