Tag Archives: retic stuck on

Getting my bore and reticulation ready for Perth’s summer

With some warm weather our phones (246 0111) are getting busier.

We are still in Perth winter total sprinkler bans but from the first of September you will be able to water 2 days a week on mains scheme water and three days a week if you have a modern submersible water bore.

cropped-submersible-bore-conversion.jpg

And remember to only run your sprinklers on your rostered watering day. From September 1 only turn your sprinklers on when needed. For more information here is a link to Water Corporation website

If your bore or reticulation needs repair in all Perth suburbs call us on 9246 011 or book a bore service on line HERE  or book a retic service on line HERE

Our mobile service teams repair and service water bores, reticulation and irrigation systems in any Perth suburb.

Retic Playing Up?

 Bore Retic controller
Rainmaster Retic Controller

Retic playing up?

Whether your reticulation system draws  water from a bore or from mains scheme water, if suddenly no water is coming out, the first thing to check is your reticulation controller.

Turn on the reticulation controller and set it to “run”, “manual”  or whatever iniates a manual start of station one.  Does the digital display look OK?  In most types of reticulation/iirigation controllers used in Perth you would expect to see time left to run counting down in the display. Consult your user manual for details. Retic controller manuals are often available online and some are available by clicking here.

Hunter Retic controller for bore.
Hunter Retic Controller

Make sure your controller is actually receiving 240 volts from mains power and not just running on the  9 volt back-up battery. 9 volts is not enough to open solenoid valves or start a 24 volt pump relay. Mains 240 V in controllers is stepped down to 24 V for operation of solenoid valves and relays. If it is a model that is plugged in to a power point you could try another appliance in that outlet.

Rain Dial Retic Controller
Rain Dial Retic Controller

If that all seems normal but there is no water try another station. Still no luck? If your system runs from mains scheme water then it may be that the “master” solenoid valve is not opening. If you can locate your master valve you should be able to manually open it. Some have an on/off lever or try rotating the coil about a quarter of a turn anti-clockwise. If you suddenly get water then congratulations you have found the problem!  If your system runs from a bore then check that the 240v or (or 440v if three phase)  pump isolation switch is turned on and that no circuit breakers are tripped. You should hear a pump start relay “click” or “clunk” somewhere when you start the system, indicating the retic controller is sending a signal as it should.

If none of the above has helped give us a call on 1300734 300 for further advice or to book one of our Perth mobile service men to fix the problem for you. Or visit our main website here for more info.

Find my solenoid valve Perth

“Help, I can’t find my solenoid valves!”

Solenoid valve Perth

As Perth people are beginning to turn on their reticulation sprinkler systems for the first time this season we are getting a lot of calls to our Perth Bore and Retic SERVICE HOTLINE ( 1300 734 300 ) reporting faults. A very common fault is to do with malfunctioning solenoid valves. Solenoid valves are the devices, normally hidden underground, that allow the reticulation system to change from one station (group of sprinklers to another).

If a solenoid valve fails open then that station will be allowing water out each and every time any station is turned on. If the sprinkler system is fed from mains water and a master solenoid valve fails open, in conjunction with a station solenoid valve sticking open, then that group of sprinklers will stay on all the time regardless of whether the retic is turned on or off!

If a solenoid valve fails to open then that station or group of sprinklers will not work under any circumstances. This may happen if the solenoid valve is broken or if the field wires (cables) to the solenoid valve are cut.

Solenoid valve locator Perth

Solenoid valve problems are relatively easy to fix as long as you know where the valves are located. If not we then we get the call ” Help I can’t find my solenoid valves” or “how do I find solenoid valves?”.

We can give you some free tips that may help you locate your own solenoid valves  so please give us a call on Perth 1300 734 300 ( South of River, Brett : 0411 511611 or North of River, Troy 0408 454130).

If you need more help we can book a service technician to attend with a special cable tracing wand to locate the solenoid valves or trace cable that may be broken. Or visit our main website for more retic help here

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Solenoid Valve Troubleshooting Perth – stuck open?

Sometimes we get calls from Perth bore owners thinking the pressure ( or more correctly flow ) is down a lot on their water bore. Often we find it is not a problem with their bore pressure or flow, but actually a problem with their irrigation or reticulation system. If a solenoid valve or valves have stuck open ( stuck on ) then more than one station or section of the sprinkler system will operate. Result…sprinklers don’t get enough water and perform miserably. This video produced by solenoid valve manufacturer Hunter of the USA has some very helpful tips. It equally applies to many other brands of solenoid valves installed in Perth.

Of course, if you would rather we send a reticulation serviceman to fix the stuck open solenoid valve for you, please call our PERTH SERVICE HOTLINE on 1300 734 300 or visit our main website.

Solenoid Valve Troubleshooting Perth – not opening?

If a station or section of your reticulation is not opening then you most likely have a problem with your irrigation system solenoid valve. Hunter Industries of the USA produced this video relating to troubleshooting their solenoid valves. The principles also apply to other solenoid brands common in Perth. Of course if you would rather one of our reticulation technicians attends and fixes the problem for you – PERTH metro wide – we are only a phone call away on 1300 734 300 or visit our main website Our retic service men have solenoid valve locating equipment if you can’t find your valves.

Retic won’t turn off?

Today our service hotline received an urgent Saturday afternoon call from a lady in South Perth. “My sprinklers won’t turn off”.

We asked a few questions and although her reticulation system wasn’t fed from a bore we sent a serviceman anyway to help her out. There was only one station on her retic system connected directly to mains water and that solenoid valve had failed. The only way she could stop the water was turn the entire supply off at the water meter. We replaced the faulty solenoid valve and whilst we were there installed a manual gate valve so she could easily isolate the sprinkler system if ever the problem happened again. Another happy customer.