Tag Archives: retic wont turn off

Find my solenoid valve Perth

“Help, I can’t find my solenoid valves!”

Solenoid valve Perth

As Perth people are beginning to turn on their reticulation sprinkler systems for the first time this season we are getting a lot of calls to our Perth Bore and Retic SERVICE HOTLINE ( 1300 734 300 ) reporting faults. A very common fault is to do with malfunctioning solenoid valves. Solenoid valves are the devices, normally hidden underground, that allow the reticulation system to change from one station (group of sprinklers to another).

If a solenoid valve fails open then that station will be allowing water out each and every time any station is turned on. If the sprinkler system is fed from mains water and a master solenoid valve fails open, in conjunction with a station solenoid valve sticking open, then that group of sprinklers will stay on all the time regardless of whether the retic is turned on or off!

If a solenoid valve fails to open then that station or group of sprinklers will not work under any circumstances. This may happen if the solenoid valve is broken or if the field wires (cables) to the solenoid valve are cut.

Solenoid valve locator Perth

Solenoid valve problems are relatively easy to fix as long as you know where the valves are located. If not we then we get the call ” Help I can’t find my solenoid valves” or “how do I find solenoid valves?”.

We can give you some free tips that may help you locate your own solenoid valves  so please give us a call on Perth 1300 734 300 ( South of River, Brett : 0411 511611 or North of River, Troy 0408 454130).

If you need more help we can book a service technician to attend with a special cable tracing wand to locate the solenoid valves or trace cable that may be broken. Or visit our main website for more retic help here

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Retic won’t turn off?

Today our service hotline received an urgent Saturday afternoon call from a lady in South Perth. “My sprinklers won’t turn off”.

We asked a few questions and although her reticulation system wasn’t fed from a bore we sent a serviceman anyway to help her out. There was only one station on her retic system connected directly to mains water and that solenoid valve had failed. The only way she could stop the water was turn the entire supply off at the water meter. We replaced the faulty solenoid valve and whilst we were there installed a manual gate valve so she could easily isolate the sprinkler system if ever the problem happened again. Another happy customer.