Category Archives: Bore Repairs & Service

Centrifugal Bore Pump Troubleshooting Guide

Centrifugal Bore Pump
Centrifugal Bore Pump

The following diagnostic guide applies when your centrifugal pump motor is running but water problems exist.

For any bore pump problems call us on 9246 0111 seven days a week for telephone advice or to book a service  Perth metro-wide. You can also visit our main website here.

(If pump is not starting at all then an electrical problem exists not covered in this guide. Call to book  a visit from one of our water bore / pump specialist electricians who have all the necessary tools for diagnosis or repair of pump electrical problems. More info covered here .)

Pump runs but no water?

  • Priming –  suction pipe not completely filled with water.
  • The check valve has failed
  • Discharge head too much – depth to water beyond pump range.
  • Suction lift too high.  Suction pipe may be too small or long, causing excessive friction loss.
  • The Impeller is blocked.
  • Suction pipe/screen/strainer completely blocked.
  • Pump motor running in reverse (check direction).
  • Air pocket in suction line.
  • Air leaks in suction line and/or shaft seal, gland packing.
  • Discharge line closed off, solenoid valve not opening or gate valve closed.

Poor flow?

  • Priming – casing and suction pipe not completely filled with liquid.
  • Discharge head higher than anticipated.  Check friction loss in piping.
  • Suction lift too high.  Suction pipe may be too small or long and causing excessive friction loss.
  • Impeller partially plugged.
  • Suction pipe/screen /strainer partially blocked.
  • Pump motor running in reverse (check direction).
  • Air pocket in suction line.
  • Air leaks in suction line and/or shaft seal, gland packing.
  • Foot valve too small.
  • Suction pipe not into the  water enough after draw-down.
  • Mechanical faults such as the Impeller damaged, gland-packing of shaft seal damaged or wear rings worn.

Water pumps OK then stops?

  • Leak in suction line.
  • Leakage of air into pump casing.
  • Air pocket in suction line.
  • Suction lift too high.
  • Insufficient groundwater.

Not Enough Pressure?

  • Speed to low.
  • Air in water.
  • Wrong impeller diameter.
  • Mechanical fault – Wear rings worn. Impeller damaged. Shaft seal or gland-packing damaged.
  • Wrong direction of rotation.

Water pumps OK then stops but pump still running

  • Leak in suction line.
  • Leakage of air into pump casing.
  • Air pocket in suction line.
  • Suction lift too high.

Pump is noisy.

  • Hydraulic noise – cavitation,  too much suction head.
  • Mechanical Faults including  – pump and drive unit out of alignment ,rotating elements binding, shaft bent, bearings worn.

Pump leaks .

  • Gland Packing worn/loose. Shaft seal damaged.
  • Packing incorrectly inserted or not properly run in.
  • Shaft scored.
  • Housing damaged.

Repair Water Bore Trigg

The modern submersible water bore at property in the Perth coastal suburb of Trigg wasn’t working.

The reticulation controller seemed normal and the green light on side of bore start box was still coming on. Nothing tripping in meter box.

The man for the job was Dave, our bore electrician, who has been solving these sorts of mysteries for years.

He tested everything and found the fault with the illuminated green rocker switch on the bore control box

He isolated it and this Trigg modern submersible water bore and the reticulation now working with crystal clear water.

 

If your water bore needs repair call us on 9246 0111 or we will call you

Water Bore Baldivis

Our drilling team had a win recently we would love to tell you about.

They drilled a successful 32 metre modern submersible water bore through limestone and sand in the outer Perth suburb of Baldivis.

Drilling a modern submersible bore Baldivis
Drilling rig onsite Baldivis

We wanted to thank the customer April for posting this comment on the Virgin Bores Facebook page (Virgin Bores and Reticulation)

“Great mob of blokes…Thanks so much we were impressed from the get go phone call and drilling mob. You should be proud of your team. Will highly recommend”

If you live in the Baldivis area or the surrounding suburbs of Waikiki, Warnbro or Rockingham and have been thinking about a water bore call the team at Virgin Bores on 9246 0111 or learn more HERE

We also have nearly 20 years experience in repairing water bores and reticulation in the Baldivis area and surrounds ( more information HERE ) or call on 9246 0111

Water Bore Dianella

We specialize in fixing modern submersible water bores and pumps fast and efficiently anywhere in the Perth metropolitan area. We have repaired many water bores in the Dianella area and the surrounds.

Here Adam is replacing a  submersible pump in Dianella. Submersible bores at the bottom of the hill in Dianella start at about 18 metres deep and at the top range up to 60 metres. In the shallower areas there are also many of the older style wells with visible centrifugal pumps.

 

Today was the hottest day since February 2017 with Perth’s temperature reaching almost 40 degrees. With such hot temperatures our phones tend to run hot.

If you are having problems with your water bore in the Dianella area or the surrounding suburbs or Morley or Osborne Park call us on 9246 0111 or go to our website HERE

We also repair and replace centrifugal pumps in shallow old style wells.

Did you know that – “Dianella was named after the botanical title of a small blue lily, Dianella revoluta, which is a narrow-leafed plant which was plentiful in the area prior to residential development” (source: wikipedia)

Reticulation and Water Bore Perth

Our specialist water bore electrician Dave
Dave our specialist bore electrician

 

As the weather starts to improve Perth people start testing their reticulation and water bores getting ready for summer. Today we had calls from Manning and City Beach from customers whose reticulation needed repair. Call us on 9246 0111 to get your water bore or reticulation ship shape for spring/summer.

This week there was lots of blue sky and it was a beautiful day  when Dave our electrician and Jack our serviceman were working hard to connect a recently drilled submersible bore to this new home. A bit of surface limestone would trouble mere mortals but Dave will triumph!

If we can assist with repair or installation of a water bore or reticulation call us for a chat on 9246 0111 or go to our website HERE

 

Bore pump and retic repairs Como

We have just replaced a faulty submersible pump motor for a customer in Como. It was a submersible bore that had been enclosed or drilled inside an old style concrete well liner. After nearly 20 years in the business we are experts in the area.

As well as replacing the faulty pump motor, we also replaced the wet end (pump). the down bore hole cable and the single phase Lowara bore start box. The start box was installed on an existing post next to the well. All electrical work was done by  our licensed and bore experienced electrician.

submersible bore como
Submersible bore in an old style well liner
old bore start box single phase Lowara
Old Lowara single phase start box for this bore had seen better days

If you have a faulty old style well or problems with a more modern submersible bore call us on 9246 0111. 7 days.

Our local service team will get your bore back up and running pronto if you are in Como, Sth Perth, Kensington, Manning or surrounds. We also service and repair reticulation sprinkler systems fed from mains water or bore.

For more info on our water bore and retic services visit our main website HERE or call us 7 days on 9246 0111.

Bore not starting Booragoon 

We had installed a bore for Bob in Booragoon a few years ago.

He rang to say the bore was not working. We sent out our specialist bore electrician Dave. The submersible pump motor tested ok and he noted that there was no 24 volt to relay from controller.

He found that there was a red multicore running along the pavers from below the reticulation controller to below the bore start box. The joint connection at the bottom of the start box was faulty so he remade it.

All working again on front 2 stations. There was no cover on station 3,4,5 and 6, it was cut off due to construction. He fixed.

We have drilled and repaired many bores in the Booragoon area and surrounding suburbs of Mount Pleasant, Myaree and Melville. If you have a problem with your Booragoon bore call Troy on 9246 0111 or if you submersible pump is not working find help  HERE

Reticulation controller wiring
Reticulation controller of broken bore

Get your Leederville garden ready for summer

Leederville is a bright and vibrant area to live in. It is time to start thinking about getting your garden ready for summer.

We have drilled and repaired many water bores and retic systems throughout Leederville our experience will save you money in bore and retic service or repair. If you are checking your water bore to make sure it is ready for summer and your pump is not starting, we can send our specialist bore electrician to work out the problem and fix it. Dave is an excellent electrician with many years of experience fixing water bores.

Don’t forget to also test your reticulation system. If there are any issues with your reticulation off a bore or mains water we can fix it. These issues can include faulty solenoid valves or even finding your solenoid valves. We find and fix broken solenoid wires and resolve sprinkler coverage issues.

Call us about any issues with your Leederville bore or reticulation systems leading into the summer season on 9246 0111 or check out our main website HERE

We service Perth Bores, pumps and retic in any suburb from Two Rocks to Secret Harbour. Our Perth bore pump and retic service teams are only a phone call away.

Water bores in Two Rocks

We have vast experience in drilling and servicing water bores in the Two Rocks area and surrounds over the last two decades.

We have drilled dozens of bores stretching from Yanchep and Two Rocks across to Seatrees Estate and  Breakwater Estate. Bores in the area range from some shallow ones right near the coast at Yanchep and Two Rocks typically around 18 metres and up to 60 metres further inland near Seatrees Estate and Breakwater Estate.

In the smaller residential blocks in Two Rocks we normally install 1.1kw submersible pumps perfect for normal home gardens. In the 5 acre blocks over at Seatrees and Breakwater we would normally instal a 1.5 or 2.2 kw pump to give closer to 150 litres per minute.

All new drilling and installations are handled by our new Bore team at Virgin Bores.

For bore service and repair call Troy on 0408 454 130 or if you live in the Two Rocks area and you would like to discuss a submersible water bore look HERE

Water bores drilled and repaired in the Two Rocks and Wanneroo areas
Over 15 years we have drilled and repaired many water bores in Two Rocks

Water bore start capacitor problem

We often get water bore repair calls where the problem turns out to be the start capacitor. Call on 9246 0111. 

Water bore start box and capacitor
Start capacitor and start box
Start capacitor in start box
Start capacitor in start box

In a single phase submersible bore pump the start capacitor is ordinarily in the 240 volt start box. Three phase submersible pumps do not have start capacitors. In some centrifugal pumps the capacitor can be mounted externally on the pump motor housing. It is surprising how often a faulty capacitor is missed as the cause of a bore pump problem particularly when tests are carried out by someone who is not specifically experienced in bore pump service work. Even trained general electricians can misdiagnose this simple problem.

Often a capacitor problem can spotted visually as it will commonly swell or rupture. A start capacitor should be perfectly cylindrical. Sometimes though a faulty capacitor can only be diagnosed by the serviceman actually testing it when disconnected. As the start box is mains powered it does need a licensed electrician or certified electrical worker to test and replace the start capacitor. Our specialist bore electrician Dave is expert at this. 

Burnt out start capacitor
Close up burnt bore start capacitor

One of our clients from Baldivis sent us these pics of inside his submersible water bore start box.

This is a single phase start box and is a particularly dramatic example of a blown start capacitor.

Burnt bore start capacitor Perth
Burnt bore start capacitor in start box

Our mobile bore service teams carry a variety of different size start capacitors and can quickly diagnose and fix this common bore problem. We repair water bores in all Perth suburbs, call us on 9246 0111 or book a service online