Category Archives: Bore Repairs & Service

Water bore start capacitor problem

Often we attend service calls to bore problems where the problem turns out to be the start capacitor.

Start capacitor and start box
Start capacitor and start box
Start capacitor in start box
Start capacitor in start box

In a single phase submersible bore pump the start capacitor is ordinarily in the 240 volt start box. Three phase submersible pumps do not have start capacitors. In some centrifugal pumps the capacitor can be mounted externally on the pump motor housing. It is surprising how often a faulty capacitor is missed as the cause of a bore pump problem particularly when tests are carried out by someone who is not specifically experienced in bore pump service work. Even trained general electricians can misdiagnose this simple problem.

Often a capacitor problem can spotted visually as a failed unit commonly swells or ruptures. A start capacitor should be perfectly cylindrical. Sometimes though a faulty capacitor can only be diagnosed by the serviceman actually testing it when disconnected. As the start box is mains powered it does need a licensed electrician or certified electrical worker to test and replace the start capacitor

Close up burnt bore start capacitor
Close up burnt bore start capacitor

One of our clients from Baldivis sent us these pics of inside his submersible water bore start box.

This is a single phase start box and is a particularly dramatic example of a blown start capacitor.

Burnt bore start capacitor in start box
Burnt bore start capacitor in start box

Our mobile bore service teams carry a variety of different size start capacitors and can quickly diagnose and fix this common bore problem. Call us on Perth 9246 0111.

Old well lost prime Rivervale

We got a call from a client on Sunday who is selling his investment property in Rivervale.

His old style well in Rivervale has stopped pumping water. The pump runs but no water comes out. “My bore sounds like it is doing something – very noisy but no water coming out”. The homeowner kindly sent us some pics of the bore pump and well to help us work out the problem.

It is most likely a priming issue of some description. An air leak in the pump is a possibility as the client said the bore pump ran dry for a while. This causes the metal housing to overheat which in turn can heat up the PVC pipe and distort it breaking the threaded seal and letting air in.

The cause may be a failed check valve, leak in the down borehole pipe or it may even be too far to the groundwater level in Rivervale at this time of year.

We will attend Rivervale on Monday and sort the problem as the client is in the process of selling the house. If we can help you with fixing an old well in Rivervale, Kewdale, Belmont or surrounds call on 9246 0111.

All service pumps, wells or bores anywhere in Perth. Happy to take your call 7 days a week. Our main website is www.virginbores.com.au

Old well lost prime
Old well lost prime
Stalker pump in well
Stalker pump in well

Happy bore service customers.

Thanks very much to two bore service customers, Frank and Mike, for the great comments on the jobs we recently completed for them. We will pass the excellent feed-back onto our team. If one of our bore service team can help you call on 9246 0111.

Happy customer
Happy customer

Good afternoon

Just confirming that I have paid your account.

We would like to thank you all for the very prompt and efficient service. We were absolutely thrilled with your response to our initial enquiry, the no fuss follow up to look at the problem and the very quick and professional way you have handled the situation.

Its a long time since we dealt with tradesmen who have delivered on their promise – and more.

We would certainly not hesitate to recommend your services and will ensure that your company is added to our preferred list of contractors for our local club

Sincerely
Mike

Fix old style well Perth

Old style well
Old style well

We are available to help out anytime. Today is a public holiday Monday and we were able to help out when Wayne called with a question about an old well south of the river. He rang us on 9246 0111.
Wayne has an old well style bore which is one liner deep. He had removed the sprinkler to flush out a line of accumulated debris. The pump was running but he wasn’t getting any water. Unfortunately he had run the pump at a flow higher than the bore could sustain. We explained to Wayne over the phone how to prime his “orange” pump and he was set to go. That was good news as he had just sold his house and needed his bore and retic working before settlement next week. He was going to get back to us if there were any further issues with his well.
If we can help with an old style well phone one of our team on 9246 0111.

New water bore Ballajura

Water bore problem Ballajura
Stuffed water bore Ballajura

It was a busy day in Ballajura today. We got called to a couple of bore electrical problems which we sorted quite quickly. We couldn’t immediately help the last call though.

The gentleman had a submersible bore that was of dubious construction. Not only was the borehole itself drawing sand, something which incidentally does not happen if the correct screens and gravel packing is used, but also the submersible pump was stuck irretrievably down the bore hole. The submersible pump had been installed down the bore without a stainless steel draw wire. The owner had erected a tripod and attempted to retrieve the pump by hauling up the poly pipe on a block and tackle. Unfortunately the poly pipe had snapped some metres down the bore hole and the poly pipe and submersible pump were now completely stuck.

Next week we will be drilling a new water bore for him. We’ll be sure to do everything to best practice standards to avoid problems like this in the future. We suspect this original bore had been a DIY or at best done by a backyard operator. Make sure if you are having a bore drilled in Ballajura or surrounds you use a licensed driller and preferably one who is a member of the ADIA.

If you would like a quote on a new water bore or need repairs to your existing bore in Ballajura give Virgin Bores a call on 92460111 or visit www.virginbores.com.au

Why is my old Perth bore running out of water?

Some Perth bore owners are telling us their very old water bores are running out of water or that it runs for a minute or two then it runs out. This can be a a problem with the reticulation system or pump.

Slotted PVC bore casing
Slotted PVC bore casing

 

Commonly it is the yield of the bore itself and the pump is pumping water out faster than it is flowing in to the bore casing. Many people think the bore is not deep enough. At times the water table does drop & it is a depth related issue. More often the stainless steel bore screen or slotted PVC bore casing has become blocked. Sometimes the ground around the bore has reduced the water it will “allow” to flow through it. We would try air-developing, a process where large volumes of compressed air are pumped down the bore. We can also chemically clean and restore the bore with a combination of special cleaning compounds, surfactants and clay dispersants.

Call our Perth team on 9246 0111 or visit our website www.virginboresbores.com.au

Water bore faulty Perth

Electrician working on submersible bore in Perth
Electrician working on submersible bore in Perth

The Perth metro sprinkler bans have ended for 2014.

Perth bore owners have been out testing their water bores for the first time this spring. Some are faulty!

We are hearing similar stories. “I’m starting my bore and the circuit breaker is tripping or fuse is blowing, what should I do?”. We would send a bore electrician ( experienced in pumps and bores ) He has special equipment to test the circuits & windings of the motor. We can do this without winching the pump up. We remind our customers that if it is a fused bore pump motor it may be covered under household insurance. Also if the fault is storm related even damage from lightning induction that then this too may be subject to an insurance claim.

To have the matter attended to first by specialist bore repairers who can correctly diagnose the fault and possible cause call the team on 9246 0111 or visit our website on www.virginbores.com.au