Category Archives: Electrical Problems

Bore Repairs & Service, Bores & Pumps, Electrical Problems

Pump stuck down bore?

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From time to time we are called to attend a water bore repair job where we find a submersible pump stuck down a bore hole. Most commonly it would be a 25 year old plus bore. But sometimes we see it in more modern bores. Occasionally it is the result of a lightning strike or lighning induction and the pump motor has blistered or swollen. More commonly it would be because tree roots have managed to get in to the bore hole through a breach in the casing or from the top. Sometimes it is that the stainless steel draw-wire has snapped. Occasionally the electrical cable has become entangled. Sometimes the borecasing itself is no longer truly perpendicular.There are a host of other reasons we have encountered.  More often than not we can recover the situation using our winch or other techniques.

For advice or to book our specialist Perth bore service team  call us on 1300 734 300.

Bore Repairs & Service, Electrical Problems

Water Bore Fusion Insurance Claims

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As Perth metro sprinkler bans are about to end many Perth bore owners are testing their water bores for the first time this season……and some aren’t working! We has calls today from Fremantle, Lancelin, Two Rocks and Sorrento all with similar stories. “I’m starting my bore and the circuit breaker is tripping ( or fuse is blowing), what do I do?”. First thing is we send a bore electrician ( one who is experienced in pumps and bores ) with special equipment to test the circuits and windings of the motor. With submersible motors this can be done without winching the pump up. Remember if it is a fused bore pump motor it may be covered under household insurance. Also if the fault can be traced back to one of winters electrical storms it may be related, even damage from lightning induction, and this too may be subject to an insurance claim. This is a very good reason to have the matter attended to first by specialist bore repairers who can correctly diagnose the fault and possible cause. 1300 734 300 will reach us 24/7

Bore Repairs & Service, Electrical Problems

Water Bore Perth Electrician -start capacitor.

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Our water bore service hotline today received an anxious call from a gentleman in Two Rocks. He was doing the right thing and testing his water bore before sprinkler bans end in 5 days time (31/08/12).  A bit of “interrogation” over the phone and we were able to diagnose a blown bore start capacitor. He had removed the cover of the start box himself, which we must emphasise is NOT to be done as it is 240 volt and dangerous. A few questions and we determined it was a 40 microfad start/run capacitor that had blown. It was swollen with  evidence of grey “gunk” that had oozed out of it, typical when the start capacitor blisters and the end comes off or a hole gets blown in the side. No worries our bore service electrician will fit a new one on the way up to Mondays prebooked Woodridge bore repair.  The bore electrician will test his bore pump motor and confirm if that is all that is wrong. The adjacent pic is of how a start capacitor in a bore start box shoud look. Perfectly cylindrical and not blistered or swollen.

Bore Repairs & Service, Bores & Pumps, Electrical Problems, Uncategorized

Reticulation & Bore Service Peak Period

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On September 1, that’s only 15 days away, winter sprinkler bans end and 100’s of thousands of Perth homes will turn their bores and retic on for the first time for the season. A good many of these sprinkler systems or water bores will require attention. There will be the usual hectic rush by our servicemen to meet 100′ s of urgent calls and there will be invariable delays. But there’re is a solution.

Test your bore or reticulation system NOW.

Weekly testing is allowed during Perth sprinklers bans and it helps you keep your bore or retic in good working order. Pumps, check valves and solenoid valves all like frequent use as do sprinkler shafts. Testing now means there is plenty of time to call us if there is a problem. Remember  also to change your reticulation controller battery if required.  If you wish to book a reticulation or bore service call Troy on 0408454130.

Bore Repairs & Service, Electrical Problems

Electrician connecting bore

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Electrician connecting water bore Perth

Our electrician connecting a new domestic water bore in Melville. This submersible bore is the typical 1.1kw

Sumoto stainless steel submersible pump motors.

stainless steel pump and motor connected to the clients existing reticulation sprinkler system. Once the electrician is finished and the bore is connected in to the retic system nothing will be visible at the surface. The small green lid visible in the foreground will be buried just under the lawn concealing the borehead.

This bore will be a shared bore.  The neighbour will be able to turn the bore on from his own reticulation controller. The two house shared the cost of the water bore drilling. Quite a common practice in Perth.

Bore Troubleshooting Guide, Bores & Pumps, Electrical Problems

Troubleshooting Guide Water Bore not working Perth

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If the pump is not starting at all

  • check the fuse or circuit breaker that should be in your meter box and labelled “bore” or “pump”
  • if it is 3 phase reset the  415-440v D.O.L ( Direct Online Starter)

3 phase DOL Bore starter

  • if it is single phase there is most likely a separate 240v start box with a reset/over-ride switch, check that.
  • if it is operated from a reticulation controller check that that has 240v power going to it. Just because the reticulation controller has a display does not mean it has 240v power. Remove the 9v back up battery and confirm there is still a display.
  • can you hear the 24 v relay clicking in or the contactor making a clunking sound when you start the retic controller? Starting the reticulation controller sends a 24v signal to a relay or contactor which turns on the “mains” power to the bore pump.
  • if all the above seems OK and it is a submersible pump, perhaps the motor is starting and you can’t hear it and another related water delivery problem exists. Does your electricity meter speed up when you start the pump? You can check this if it is the old spinning disc style.
  •  if it is a centrifugal pump in a well have you checked the isolation switch normally located in the top well liner?
  •  have you had electrical work recently done at your house?

Call  us on 9246 0111 if none of the above helped. We may be able to help further on the phone or we will send our mobile bore service teams to any Perth suburb or read more on our main website

Bore Repairs & Service, Bores & Pumps, Electrical Problems, Uncategorized

Bore repairs Perth

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Thanks for visiting our Blog. Water Bores and Perth Groundwater are our passion. If your water bore is broken we can fix it!

From Lancelin all the way down to Mandurah our service teams are ready to help. We repair both modern submersible bores and the old well-liner type. From blown fuses to bores running out of water, we can help. Because we specialize in water bore repairs we are Perth’s number 1 callout mobile service to repair bores. No need for a multiple of trades and the delays in between getting an electrician and  then a pump man. We can send our bore electrician first off if it is an electrical problem then we can fix there and then if simple or follow right through to pump replacement if necesary.   Call us on 1300 734 300 for prompt metro-wide service.

Bore Repairs & Service, Bores & Pumps, Electrical Problems, Reticulation systems, Uncategorized

Water bore not working in Perth?

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Water Bore not working?

If you have a bore problem of any type in the Perth metropolitan area, call us 7 days a week.  1300 734 300

If it is fixable we can fix it!

Phone: 1300 734 300.      You are reading our blog or you can choose to Visit our Website

Bore Repairs & Service, Bores & Pumps, Electrical Problems

We repair or replace all submersible bore pump and motor brands in Perth.

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We repair or replace all brands of submersible bore pumps. Some of the more well known brands or stampings are Lowara, Grundfos, Franklin, Universal, Davey, Red Jacket, Orange, Sumoto, Arwana, Centripro, Marlow, Pioneer, Onga, B & L and Coverco.

Sometimes it is confusing when different terms are used when describing submersible pumps and some industry jargon can be understandably hard for the novice to decipher. Talking about domestic stainless steel submersible pumps in Perth we are normally referring  to  4″ pumps ( designed to fit inside a 100mm borecasing). What is collectively referred to us the pump is actually two distinct and separate parts. The electric motor ( single or 3 phase) and the wet-end (or pump) which is the series of impellors. Both these parts bolt together and are almost always brand interchangeable i.e each brand fits together with each other.

Call us on 1300 734 300 for further info or help. We repair pumps and bores all over Perth.

Bores & Pumps, Electrical Problems, Uncategorized

Is my bore pump motor covered under insurance?

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If your water bore is tripping the circuit breaker when turned on then there are a variety of possible causes. One of these is a fused motor. Ring us for free over-the-phone advice or book our specialist bore electrician to attend. We can certify it as fused if this is the case.

Perth Pump/Motor Fusion and insurance cover: Many household insurance policies covering Perth homes have fusion  cover for fused electric motors (sometimes referred to as burnt out motors). This generally applies to bore pumps of both the centrifugal (old well liner style with tin lid) and the modern submersible water bores.

A common insurance definition for FUSION is “The actual burning out of an electric motor or its wiring caused by the electric current in it.” In the case of either centrifugal bore pumps or submersible bore pumps this refers to the electric motor that drives them. Various terms are used to describe the event of fusion. Some will refer to the pump motor as “burnt out” or “fused”. Some insurance policies refer to power surges. Additional insurance cover may be provided for lightning or storm damage to bore pump motors. Your bore pump motor replacement may be covered under you insurance. We have over a decade’s experience replacing fused pump motors in Perth and surrounds. Garden water bores of the modern submersible type are our specialty. we also repair commercial bores and the old well liner type. Call us on 1300 734 300. Perth metro-wide.

Click here for more info at our main website