If your submersible pump is fused it may be covered by your household insurance. Call us on 9246 0111.
We were happy to receive a handwritten note on Friday from a customer in Kardinya. We replaced his fused submersible pump motor and steered him in the right direction with his fusion insurance claim.
He said, “Thanks for fixing my submersible bore pump so promptly. I didn’t even know fusion might be covered under insurance“. Our electrician tested the motor and wrote it up as fusion.
From time to time we attend a Perth submersible bore where we test everything and find the submersible motor is running but no water is coming out. The first thing we do is disconnect the bore at the borehead and test it again. This ensures that it was not actually a problem with the delivery of water via the reticulation system. Often people leap to the conclusion that there is something wrong with the pump. Often though, it turns out to be a small hole blown in the rising poly main. That is the 40 or 50mm flexible black poly pipe that delivers the water to the surface from the submersible pump. Why would this poly blow? Commonly because, for one reason or another, the pump has been run against a closed head, that is where there is nowhere for the water to flow. Probably because a solenoid valve didn’t open or a tap was left inadvertently off. The motor overheats and heats up the surrounding water. The black poly pipe becomes malleable as it is affected by this heat and under pressure a hole blows in it. Normally this hole is just above the pump.
Winching up a submersible pump Perth
Generally just the poly needs repairing (along of course with the underlying cause of the dead-heading). To do this we set up our portable which and winch the submersible pump to the surface. We cut off a section of the poly, rejoin it to the pump and reinstall everything back down the borehole. Bingo all fixed! Most Perth submersible boreholes are between 15 and 60 metres deep and a winch is required for the deeper holes.
check the fuse or circuitbreaker that should be in your meter box and labelled “bore” or “pump”
Single phase bore circuit breaker
Single phase pump start box
if it is 3 phase reset the 415-440v D.O.L ( Direct Online Starter)
if it is single phase there is most likely a separate 240v start box with a reset/over-ride switch. You should check that
does the 240 V start box have a burnt smell?
3 phase DOL bore starter
if it is operated from a reticulation controller check that that has 240v power going to it. Just because the reticulation controller has a display does not mean it has 240v power. Remove the 9v back up battery and confirm there is still a display.
can you hear the 24 v relay clicking in or the contacter make a clunk sound when you start the retic contoller? Starting the reic controller sends a 24v signal to a relay or contactor which turns on the “mains” power to the bore pump.
if all the above seems OK and it is a submersible pump, perhaps the motor is starting and you can’t hear it but another related water delivery problem exists. Does your electricity meter speed up when you start the pump?
if it is a centrifugal pump in a well have you checked the isolation switch?
have you recently had electrical work done to any of the wiring on your house?
Call us on Perth 1300 734 300 if none of the above helped. We may be able to help further on the phone or we will send our mobile bore service teams to any Perth suburb. Further info is on our main website.
Finishing off a new submersible bore in Mt PleasantFinished bore box lid will be beneath the lawn.
Today Virgin Bores (our installation division) drilled a new submersible borehole south of Perth near the river in Mount Pleasant. This new bore replaces a 50 year old well style bore with galvanised piping and an old centrifugal pump that was beyond repair. The new submersible bore needed a larger than normal 2.2 kilowatt pump to water the quarter acre block in two stations. The house was quite close to the Swan River so our local knowledge was valuable in ensuring we did not drill too deep to avoid potential salinity problems.
For more details on drilling a new submersible water bore in Perth and surrounds visit http://www.virginbores.com.au
When drilling a new bore or having repairs or service to your existing bore it is important to deal with a member of the Australian Drilling Industry Association. Water Bore Troubleshooters are part of Virgin Bores Perth www.virginbores.com.au , proud members of the ADIA for over 10 years. For any water bore advice or service and repair call 1300 734 300 or for North of River, Troy on 0408454130 or South of River, Brett on 0411511611
check the fuse or circuit breaker that should be in your meter box and labelled “bore” or “pump”
if it is 3 phase reset the 415-440v D.O.L ( Direct Online Starter)
if it is single phase there is most likely a separate 240v start box with a reset/over-ride switch, check that.
if it is operated from a reticulation controller check that that has 240v power going to it. Just because the reticulation controller has a display does not mean it has 240v power. Remove the 9v back up battery and confirm there is still a display.
can you hear the 24 v relay clicking in or the contactor making a clunking sound when you start the retic controller? Starting the reticulation controller sends a 24v signal to a relay or contactor which turns on the “mains” power to the bore pump.
if all the above seems OK and it is a submersible pump, perhaps the motor is starting and you can’t hear it and another related water delivery problem exists. Does your electricity meter speed up when you start the pump? You can check this if it is the old spinning disc style.
if it is a centrifugal pump in a well have you checked the isolation switch normally located in the top well liner?
have you had electrical work recently done at your house?
Call us on 9246 0111 if none of the above helped. We may be able to help further on the phone or we will send our mobile bore service teams to any Perth suburb or read more on our main website
Our mobile service teams do prompt repairs to ALL TYPES of Water Bores & Reticulation Sprinkler Systems Perth metro-wide. Free phone advice. Our experience saves you time and money. Bore repair HOTLINE 1300 734 300 North of River: Troy 0408454130 South of River: Brett 0411511611
You must be logged in to post a comment.