Tag Archives: bore service

Getting my bore and reticulation ready for Perth’s summer

With some warm weather our phones (246 0111) are getting busier.

We are still in Perth winter total sprinkler bans but from the first of September you will be able to water 2 days a week on mains scheme water and three days a week if you have a modern submersible water bore.

cropped-submersible-bore-conversion.jpg

And remember to only run your sprinklers on your rostered watering day. From September 1 only turn your sprinklers on when needed. For more information here is a link to Water Corporation website

If your bore or reticulation needs repair in all Perth suburbs call us on 9246 011 or book a bore service on line HERE  or book a retic service on line HERE

Our mobile service teams repair and service water bores, reticulation and irrigation systems in any Perth suburb.

Thanks Bore Electrician Kewdale and Pump Replacement Carine

It is great to hear from happy customers and hear good reviews. Thank you! 9246 0111

Thanks for sending our specialist bore electrician to Kewdale
Thanks for sending our specialist bore electrician to Kewdale

Our experienced bore electrician Dave attended Russell’s Kewdale property, checked his system and supplied and fitted a new reticulation controller.

We also attended Philip’s Carine property where we replaced his .75 kw 2 wire submersible motor / pump and tested that everything was OK.

“Thank you for your teams excellent work just prior to Christmas. Having the bore operational again has been fantastic. Once again thank you and I am happy to recommend your services to anyone. Regards Phillip.”

If we can assist you with specialist bore electrical advise or pump replacement visit our website  HERE or phone Troy (ask him how his fishing is going) on 9246 0111

Swollen Bore Pipe

Our Perth northern suburbs bore service man snapped this pic of a swollen PVC pipe in Duncraig.

Heat induced swollen PVC pipe
Heat from a centrifugal pump that ran without water deformed this PVC pipe.

The centrifugal pump in an old well had clearly been run without water flowing. The pump had consequently overheated causing the heat stress on the adjacent PVC and the resultant swelling. If you have any bore or well problem in Perth then please call us. Our mobile service teams are ready to help you north or south of the river.

We have equipped bore service vans on the road who can help you with any issues you may have with your bore or reticulation we can fix it quickly.

If you are in the northern suburbs and your bore needs repairing call Troy on 9246 0111  or book a bore service online

Thanks for Fixing My Bore

A good review for one of the team at Virgin Bores. As we say on our letterhead  “Thank you for the business – we appreciate it!”

Thanks for Fixing My Bore

Our service teams are on the road and fully equipped to fix your bore electrical problem quickly.

This happy Perth bore service customer had an electrical problem fixed quickly. If you have a bore repair needed at your Perth home call us on 9246 0111 7 days a week or   visit our main website here.

 

Submersible Pump Motor Failed?

What are the causes of submersible bore pump motor failures?

The majority of  electrical failures of submersible pump motors in residential garden bore installations is as a result of the burning out of stator windings. Causes include, but are not limited to, high voltage surges/spikes and lightning strikes.

Other causes include-

  • The running of a pump against a “closed head” ( nowhere for the water to pump , closed valve, blocked outlets etc )  with limited water flowing past the submersible motor to aid in cooling, can cause failure of the thrust system. Dead-heading can also result in the “blowing” of the rising poly main line that delivers the water to the surface.
  • If a pump is run with not enough back pressure or head this can cause premature damage to upthrust bearings. It is important the pump is run on an accepted part of the “pump curve”. In a nutshell it must be running enough, but not too many, sprinklers.
  • Sand or abrasive matter in the bore  which can cause the shaft seal to wear ultimately causing submersible motor failure.
  • A failed check valve can cause back spinning of the pump impellors as the water flows back down the main line to equalize with static water level. This spins the pump at low RPM with insufficient lubrication. In deeper submersible bores this can, over time, cause failure.
  • constant stop/start, stop/start of the motor (machine-gunning) may lead to pump/motor shaft failure

Our bore service guys cover all of the Perth greater metropolitan area and are in fully stocked vans. Call us on 9246 0111 to talk to us about your bore or book a bore service online

Insurance Claim on Fused Submersible Pump

Submersible bore head electrician
Electrician working on Submersible Pump

If your submersible pump is fused it may be covered by your household insurance. Call us on 9246 0111.

We were happy to receive a handwritten note on Friday from a customer in Kardinya. We replaced his fused submersible pump motor and steered him in the right direction with his fusion insurance claim.

He said, “Thanks for fixing my submersible bore pump so promptly. I didn’t even know fusion might be covered under insurance“. Our electrician tested the motor and wrote it up as fusion.

If we can help you, 9246 0111 or visit our main website here for more water bore information

Water Bore Fusion Insurance Claims

With the ending of Perth metro sprinkler bans for 2013  Perth bore owners are testing their water bores for the first time this season……and some aren’t working! We have had calls today all with similar stories. “I’m starting my bore and the circuit breaker is tripping ( or fuse is blowing), what do I do?”. First thing is we send a bore electrician ( one who is experienced in pumps and bores ) with special equipment to test the circuits and windings of the motor. With submersible motors this can be done without winching the pump up. Remember if it is a fused bore pump motor it may be covered under household insurance. Also if the fault can be traced back to one of winters electrical storms it may be related, even damage from lightning induction, and this too may be subject to an insurance claim. This is a very good reason to have the matter attended to first by specialist bore repairers who can correctly diagnose the fault and possible cause. 1300 734 300 will reach us 24/7

Submersible Bore LOST IN PERTH

Bore Box
Typical plastic bore box which covers a submersible bore.
Submersible bore Perth
Just uncovered a Nedlands submersible bore

We often get calls from Perth customers who know they have a submersible bore but have no idea where it is. They bought the house long after the submersible bore was drilled and no-one knows where the bore is let alone what they are looking for. This adjacent pic shows a  submersible borehead we just uncovered in Nedlands. If the bore was installed in the last 20 years or so there will typically be a green lid just under the lawn like this one. Sometimes they are even flush with the lawn and visible. The lid normally conceals a box that is about 435 x 300 x 305mm as seen to the right. Older than 20 years and sometimes it is a small concrete lid on a concrete box of similar size.

Can’t find your submersible bore?

Call 1300 734 300. Our mobile service teams have special locating equipment and expert knowledge.

My submersible pump running with no water

From time to time we attend a Perth submersible bore where we test everything and find the submersible motor is running but no water is coming out. The first thing we do is disconnect the bore at the borehead and test it again. This ensures that it was not actually a problem with the delivery of water via the reticulation system. Often people leap to the conclusion that there is something wrong with the pump. Often though, it turns out to be a small hole blown in the rising poly main. That is the 40 or 50mm flexible black poly pipe that delivers the water to the surface from the submersible pump. Why would this poly blow? Commonly Submersible pump winch Perth because, for one reason or another, the pump has been run against a closed head, that is where there is nowhere for the water to flow. Probably because a solenoid valve didn’t open or a tap was left inadvertently off. The motor overheats and heats up the surrounding water. The black poly pipe becomes malleable as it is affected by this heat and under pressure a hole blows in it. Normally this hole is just above the pump.

 
Winching up a submersible pump Perth

Generally just the poly needs repairing (along of course with the underlying cause of the dead-heading). To do this we set up our portable which and winch the submersible pump to the surface. We cut off a section of the poly, rejoin it to the pump and reinstall everything back down the borehole. Bingo all fixed! Most Perth submersible boreholes are between 15 and 60 metres deep and a winch is  required for the deeper holes.

Call us 24/7 on 1300 734 300 or visit us on our main website here.

The bore pump in my old well has lost prime. What should I do?

Onga bore Perth Priming point on “Onga” pump

Presuming the pump is running but there is no water being delivered then it is most likely a priming issue. First check though that it is

Centrifugal pump Perth Priming point on “Davey” pump

not a surface reticulation problem with a manual gate valve having been turned off or an automatic solenoid valve not opening. Sometimes, if the centrifugal pump style bores have not been run for a few weeks, they lose prime through a slow leak.

Often just priming the pump and making sure it is run every few days will overcome the problem. There is usually priming point on top of the pump. Sometimes a priming point may have been put at the top of the well in the main line.

If it is a serious leak it will need repairing.

Check valve Perth
Brass Check Valve
Bore check valve Perth
Philmac Check Valve

It might be the check valve that needs replacing. It could be leaking gland-packing or even a leaking mechanical seal.

Sometimes it is the “bottom prime” i.e. the water under the check valve in the pipe that goes down to the water table has escaped.

Call us, we will ask a few questions and give you some options. on 9246 0111 or visit our main website here. Our mobile service teams cover all of Perth greater metro area including outer suburbs.