Tag Archives: service

Fix old well North Perth

We fix old style wells in the North Perth area. These old style wells have concrete liners, a visible tin lid and a centrifugal pump. Call us on 9246 0111.

We marvelled at the workmanship of this North Perth well which we think is about 50 years old. The water delivery had become sluggish and the centrifugal pump appeared to be running backwards. Our specialist electrician attended to see if the phases have been reversed on the incoming 3 phases.

We specialise in fixing old style wells. If the well is beyond help we would be able to drill a new style sleek submersible water bore.

If your North Perth well is broken call Troy on 9246 0111 or if you are considering a modern submersible water bore call Dave on 9246 0111 or more information on old style wells and new submersible water bores HERE

What is a solenoid valve?

We often get calls from customers who are having issues with their reticulation systems. One of the common problems is solenoid valve stuck open or faulty solenoid wiring.

This device is 24 volt and is normally underground. It’s purpose is help your reticulation system change from one station to another automatically.

In some cases customers are not aware of the location of their solenoid valves in their reticulation systems. We have reticulation repair specialists who use a cable locator to locate any missing solenoid valves or broken wires.

We are up for any retic challenge as illustrated here with this missing solenoid in Thornlie being found under this heavily rooted plant in the garden. We service Thornlie, Gosnells, Parkwood and nearby suburbs on a daily basis.

Call Troy on 9246 0111 for prompt service and repairs and keep your garden lush and beautiful over the summer months.

Our mobile retic service techs fix solenoid problems all over Perth. We have a lot more information on location and repair of faulty solenoid valves on our main website HERE

Drilling water bore in driveway

We installed a new submersible water bore for a client who knew there would be problems with access for the water bore drilling rig. All suburbs 9246 0111. 

We couldn’t use any of our portable or smaller drilling rigs because the ground was mainly limestone. We knew from experience the limestone would go all the way down to his required depth of 28 metres and it needed the power of our truck mounted drilling rigs to be drilled successfully.

Tight access drilling
Neat hole in drive way ready for bore drilling

There were large brick walls around the entire property so the only option was to drill the bore in his driveway. Normally a simple job to drill a bore in a driveway if it is paving. Then we simply lift pavers, drill the bore, install and connect the submersible pump and then replace the pavers. But this driveway was poured aggregate. Customer was determined to get a bore. Solution…we arranged a contractor to cut a neat circular hole in the aggregate driveway.

Water bore drive way cut out
Water bore driveway cut out

We preserved the circular cut out. After bore drilling and installation this same cut out plug shown here was put back as the lid over our bore box. 

It was a very neat solution. Ring us with your Perth water boring challenge on 9246 0111 or read more about getting a modern submersible water bore here.

Replace reticulation controller Carine

Total Eden had passed on a reticulation repair job for a customer in Carine, a suburb of Perth. Thanks to the Carine customer for the great review on the job we did for her.

The customer had a bore and their reticulation controller was faulty. One of our retic service team confirmed the reticulation controller needed to be replaced and we replaced the controller the next day. It was a standard outdoor model with built-in transformer.

Reticulation Controller Perth
Pro 469 Reticulation Controller

Thanks to Total Eden for the referral and thanks to the Carine customer for the kind comments and feedback about the friendly & knowledgeable team.

Another happy customer

We have fixed or replaced hundreds of faulty reticulation controllers. If you have a problem with your reticulation controller call us on 9246 0111 or book a reticulation service online HERE

We service all Perth suburbs.

Virgin bores & reticulation all suburbs Perth
Water bores & reticulation all suburbs Perth

Reprogram Retic Controller

Recently we helped a lovely 91 year old vision impaired woman in the Melville area to reprogram her reticulation controller for summer. Note the Velcro on the middle button which helps her use her controller day to day. She still managed to maintain a lovely garden.

Orange hibiscus flower in garden
Orange hibiscus

….and for something completely different, these days you can operate your reticulation controller from your iphone. It uses your wi-fi network to access the internet. We have installed a number of these now and the homeowners find them very useful and they only cost a couple of hundred dollars more than a conventional reticulation controller.

If we can be of any assistance 9246 0111 or for more information have a read HERE

Reprogram reticulation controller
Reprogram reticulation controller

Thanks for Fixing My Bore

A good review for one of the team at Virgin Bores. As we say on our letterhead  “Thank you for the business – we appreciate it!”

Thanks for Fixing My Bore

Our service teams are on the road and fully equipped to fix your bore electrical problem quickly.

This happy Perth bore service customer had an electrical problem fixed quickly. If you have a bore repair needed at your Perth home call us on 9246 0111 7 days a week or   visit our main website here.

 

Submersible Bore Pump Shaft Broken

We had an unusual service call yesterday  (9246 0111) about a submersible bore pump that was producing only about 25% of the water that it normally delivered.

submersible pump shaft
Pump and motor uncoupled showing shaft.

We ruled out all the normal things like a hole in the poly rising main, pump wasn’t running backwards, none of the “normal” causes.???  When we winched the submersible pump to the surface we found the shaft joining the motor to the “wet-end” (pump) seemed OK but on uncoupling the submersible pump we noted inconsistencies. Found the shaft had sheared actually inside the pump leaving the first 4 of 12 impellers still turning. Quite an uncommon fault.

submersible pump
Submersible pump shaft snapped

Further detective work found the unusual auto start device had been turning the pump on/off, on/off incessantly contributing to the failure. Replaced the pump and installed it all back down the borehole with the original motor. Tested and all good now!

We have been in the water boring business for nearly 20 years and know how to repair and service water bores in Perth. We are a family business and will look after you.

Call us anytime on  9246  0111 or Troy on mobile 0408 454 130. Our mobile bore service teams visit all Perth suburbs.

There is more information on water bores in Perth HERE

Perth Bore Service and Maintenance Cranks Up

deep submesible pump repair Perth
Pulling up a deep submersible pump for repair.

Most bores work seamlessly for many years with no problems  start but there are sometimes some with problems. Common Perth bore faults include,

  • Old wells that have lost prime.
  • Submersible pumps that won’t start.
  • Bore circuit breakers that trip or fuses that are blown.
  • Reticulation controllers that are not working.
  • Blown bore pump start capacitors.
  • Electrical faults.
  • Pump motor fusion (often covered by insurance).

Whatever your bore problem no doubt we have seen it before as we have been in the business for nearly 20 years and are very experienced in bore repair in Perth.

Water Bores & Reticulation all suburbs Perth
Reticulation & Repairs Perth 9246 0111

Phone us for free telephone advice on 9246 0111   or to book a bore service visit. Read further at our Bore Troubleshooting Guide or visit our main website here.

Bore repair Joondalup.

winching up a Perth submersible bore

Got called to a water bore in Joondalup today. Quite deep for a Perth garden water bore even for the highest parts of Joondalup. Bore total depth was 66 metres with the pump sitting at 60 metres. Unfortunately the submersible pump that had originally been specified was inadequate for that depth. It had never had enough power to deliver the flow ( litres per minute is how we typically measure domestic bores). We winched it up and replaced it all in only a 4 hour turnaround. For bore repairs Joondalup, Connolly, Edgewater and surrounding suburbs give us a call on 1300 734 300 as we can normally attend promptly and with our local knowledge and experience have your broken water bore up and running with the minimum of fuss.

Lowara bore pump problem in Perth?

Lowara bore start box

Lowara submersible pumps and motors are a good reliable Italian brand but, like anything, they can have their own idiosyncracies. We specialise in servicing Lowara submersible pumps and their stablemates, Centripro and Marlow. We have over a decade of practical in-the-field service and pump repair experience. A problem that does from time to time present itself with some of the earlier Lowara single phase motors is blown start capacitors in the bore start box. It is an easy fix for someone experienced in Lowara pumps and motors. Give our Perth bore service and repair hotline a call on 1300 734 300 and our mobile bore service team can help you. Or visit or main Virgin Bores website for more bore info and help.