Typical plastic bore box which covers a submersible bore.Just uncovered a Nedlands submersible bore
We often get calls from Perth customers who know they have a submersible bore but have no idea where it is. They bought the house long after the submersible bore was drilled and no-one knows where the bore is let alone what they are looking for. This adjacent pic shows a submersible borehead we just uncovered in Nedlands. If the bore was installed in the last 20 years or so there will typically be a green lid just under the lawn like this one. Sometimes they are even flush with the lawn and visible. The lid normally conceals a box that is about 435 x 300 x 305mm as seen to the right. Older than 20 years and sometimes it is a small concrete lid on a concrete box of similar size.
Can’t find your submersible bore?
Call 1300 734 300. Our mobile service teams have special locating equipment and expert knowledge.
From time to time we attend a Perth submersible bore where we test everything and find the submersible motor is running but no water is coming out. The first thing we do is disconnect the bore at the borehead and test it again. This ensures that it was not actually a problem with the delivery of water via the reticulation system. Often people leap to the conclusion that there is something wrong with the pump. Often though, it turns out to be a small hole blown in the rising poly main. That is the 40 or 50mm flexible black poly pipe that delivers the water to the surface from the submersible pump. Why would this poly blow? Commonly because, for one reason or another, the pump has been run against a closed head, that is where there is nowhere for the water to flow. Probably because a solenoid valve didn’t open or a tap was left inadvertently off. The motor overheats and heats up the surrounding water. The black poly pipe becomes malleable as it is affected by this heat and under pressure a hole blows in it. Normally this hole is just above the pump.
Winching up a submersible pump Perth
Generally just the poly needs repairing (along of course with the underlying cause of the dead-heading). To do this we set up our portable which and winch the submersible pump to the surface. We cut off a section of the poly, rejoin it to the pump and reinstall everything back down the borehole. Bingo all fixed! Most Perth submersible boreholes are between 15 and 60 metres deep and a winch is required for the deeper holes.
Presuming the pump is running but there is no water being delivered then it is most likely a priming issue. First check though that it is
Priming point on “Davey” pump
not a surface reticulation problem with a manual gate valve having been turned off or an automatic solenoid valve not opening. Sometimes, if the centrifugal pump style bores have not been run for a few weeks, they lose prime through a slow leak.
Often just priming the pump and making sure it is run every few days will overcome the problem. There is usually priming point on top of the pump. Sometimes a priming point may have been put at the top of the well in the main line.
If it is a serious leak it will need repairing.
Brass Check ValvePhilmac Check Valve
It might be the check valve that needs replacing. It could be leaking gland-packing or even a leaking mechanical seal.
Sometimes it is the “bottom prime” i.e. the water under the check valve in the pipe that goes down to the water table has escaped.
Call us, we will ask a few questions and give you some options. on 9246 0111 or visit our main website here. Our mobile service teams cover all of Perth greater metro area including outer suburbs.
Sometimes the flow from the Perth mains scheme water supply has diminished in a suburb or the power / flow /pressure from a bore has deteriorated over time, to such an extent that a reticulation system no longer works adequately. Result is maybe sprinklers only half pop up or fixed sprinklers don’t spray as far as they used to. One remedy is to reconfigure the reticulation system in to smaller stations (zones) with less sprinklers so each station uses less water. Another solution can be to change the sprinkler heads to models that use less water. As an example the old style “mountain mist ” chrome or brass flat disc sprinklers with a 3/8 inch aperture use 17 litres per minute each whilst a typical 360″ pop up sprinkler with a 10 ft nozzle uses half of that. Some new low precipitation sprinklers such MP rotators use as little as 2 litres per minute. Call us anytime in Perth on 1300 734 300 for free advice or to book a reticulation or bore serviceman to remedy your sprinkler or bore problems. You can also visit our main website here.
Today we got a call from Hamilton Hill and another from Dianella. Both wanted to know whether could we replace their old centrifugal pump in their well style bore with a modern submersible pump. It is a common question from all over Perth in older suburbs where centrifugal pumps or jet pumps were common in the old well style bores and now need replacing. Answer….sometimes we can substitute with a submersible pump installation but ONLY if the casing at the bottom of the well liner(s) that goes into the ground ( some people may refer to this as a spear ) is of 100mm ( 4 inch ) or more. Typically that would be when it has freestanding suction ( where the pipe from the existing centrifugal pump suction side goes in to the ground inside a larger outside pipe) or where the bore has been redrilled within the last 15 or so years. We can also substitute a centrifugal or jet pump with a submersible in the (rarer) older wells with open water in the bottom. Call our Perth bore service hotline on 1300 734 300 for free advice or a quotation. You can also visit our main VIRGIN BORES website here.
Lowara submersible pumps and motors are a good reliable Italian brand but, like anything, they can have their own idiosyncracies. We specialise in servicing Lowara submersible pumps and their stablemates, Centripro and Marlow. We have over a decade of practical in-the-field service and pump repair experience. A problem that does from time to time present itself with some of the earlier Lowara single phase motors is blown start capacitors in the bore start box. It is an easy fix for someone experienced in Lowara pumps and motors. Give our Perth bore service and repair hotline a call on 1300 734 300 and our mobile bore service team can help you. Or visit or main Virgin Bores website for more bore info and help.
Familiar call today from a lady who happened to live in Sorrento, but we get similar calls from bore owners all over Perth. “the light on my bore box on the wall has stayed on even after I have turned the reticulation controller off “. This can turn in to a bigger problem so first things first, if you are reading this blog and your bore box light is on but there is no water pumping out anywhere please straight away turn the bore mains power off. Turn it off by either turning off the circuit breaker ( or pulling the fuse) labelled “bore” or “pump” that you will hopefully see in your meter box. Or turn off the bore box isolation switch that is located on the bore box on the wall. ( this is called a bore start box, not to be confused with the reticulation controller). Worst case if you can’t turn it by either of these two methods then turn off your mains power master switch and call us pronto on 1300 734 300.
Lowara bore start box
What has most likely happened is that your automatic reticulation controller has correctly sent the 24 volt start signal to the relay in the bore start box and this has started the 240v bore at the same time as the reticulation controller has correctly sent a signal to open a solenoid valve allowing water to flow to the sprinklers. All good so far but then when the automatic reticulation controller has run through its cycle and shut the last solenoid valve the pump has continued to run. Most likely the start relay has stuck on and needs replacing. Prolonged operation of any bore pump with no water being able to flow (dead heading ) can cause a multitude of problems. Most commonly with submersible pumps the rising poly mainline will overheat and “blow”. With centrifugal well pumps overheating leads to several serious problems. Give our Perth bore service hotline a call on 1300 734 300 or visit our main website for more help on bores and reticulation.
Seems today was “D” Day with many Perth bore owners turning their water bores on for the first time this season….or should I say trying to turn them on. Calls today from Joondalup, Floreat, Landsdale, Safety Bay and Armadale all with a similar story. Either the pump cicuitbreaker was tripping ( or fuse blowing ) when the bore was turned on or nothing was happening at all. Some simple tests and solutions can be found in our Perth bore troubleshooting guide in this blog or call our Perth Bore Service Hotline 1300 734 300 Perth metro-wide All Suburbs We are specialists in both water bores and reticulation ( irrigation ) systems so whatever your problem we can fix it!
A very common call to our water bore Perth service hotline (1300 734 300) is along the lines of “mybore runs but no water” or “my pump runs but no water”. Firstly, before anything, our advice is always to turn it off so the pump is not running. Turn the reticulation controller OFF and if there is a bore over-ride switch turn that OFF as well. In newer Perth bore pump installations there should be a circuitbreaker in the meter box labelled “bore” or “pump”. Turn that OFF as well. In older Perth bores it may be a fuse instead. In some installations it may even be labelled reticulation. No bore pump should run without water or consequential damage may result.
Their are several causes. Click here for more details or Call us on Perth 1300 734 300 and we’ll fix the problem pronto
Our mobile service teams do prompt repairs to ALL TYPES of Water Bores & Reticulation Sprinkler Systems Perth metro-wide. Free phone advice. Our experience saves you time and money. Bore repair HOTLINE 1300 734 300 North of River: Troy 0408454130 South of River: Brett 0411511611
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